SERVICES

A. Organisation Services – improve profits, share value, dividends, market share, productivities, efficiencies, reduce costs.

1. Micro-economic analyses and reports – Common areas of slippage and uncertainty are:
o organisation-wide
o IT
o direct and indirect labour
o capital and equipment
o environmental
o internal/external delivery of services

2. SWOT (strengths, weaknesses, opportunities, threats) analyses and reports

3. CI (competitive intellgence) analyses and reports

4. Align corporate policies, procedures, by-laws with strategic plan
o public relations with stakeholder groups
o media relations and crisis management
o communication system audits and design

B People Services – we bring clarity to the management, measurement and performance of your most important resource, people.

1. Human Resources Services

o policies and procedures
o change management programs(note: the change process is 3-5 years to transition to the new norm. Anything less is a waste of time and resources.)
o advice and guidance on employment laws
o people processes to support continuous improvement
o leadership and team building
o organisation audits
o organisation design
o work systems for high performance
o motivation systems design and audits
o satisfaction audits and system design
o conflict management and ADM
o problem-solving
o labour trends reports
o financial baselines for recruitment, training, turnover, and the like
o results based remuneration plans
o results based job evaluation plans
o results based job descriptions
o performance appraisals aligned to job performance results, job descriptions, succession planning, skills development, termination
o manpower plans aligned to business plan
o mentoring
o coaching
o benefit plan management

2. Skills Development Services

o development and facilitation of firm specific workshops
o measure ROHC (return on human capital) for skills development
o budget, plan, design, schedule, deliver skills development programs
o monitor the learning investment and feedback procedures

3. Labour Relations Services

o labour cost analyses
o control and settlement reports
o negotiate collective agreements
o employer advocate for arbitrations, investigations and hearings
o grievance administration
o administration of collective agreement
o identification and mentoring of negotiators and LR practitioners

4. Occupational Health and Safety Services

o audit physical and financial aspects of the workplace environment
o wellness programs
o H&S policies and procedures
o WCB, WSIB case management

C. Retail Services - take a break and indulge yourself by buying on-line from these reliable and secure sites.